Frequently Asked Questions

• Where are the orders shipped from?
  We work with several international fulfillment centers to ensure the best quality and fast shipping.
• What is the shipping time?
  Delivery time ranges between 10_30 business days depending on the country and the delivery company.
• Can I track my order?
  Yes, once your order is prepared, a tracking number will be sent to you.
• What if the product arrives damaged?
  We offer full coverage against damage.
  Just contact us within 48 hours and we will solve the issue immediately.
• Are the products original?
  Every product is carefully selected and goes through a quality inspection before shipping.
  Is there a warranty on the products?
• Yes, some products include a specific warranty depending on their type. All products are also checked to ensure they are free from any manufacturing defects before shipping.
  Can I purchase more than one product in the same order?
• Yes, you can. Multiple items can be shipped together in one package depending on availability in the fulfillment center.
  Do the prices include taxes or customs fees?
• Customs fees vary depending on each country’s regulations
  In most cases, no fees are required, and if any apply, they are outside our responsibility.